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ADU Clear

Draft for counsel review

Refunds

  1. No refunds once a report is delivered. The free preview is the try-before-you-buy.
  2. If a report has a factual error from our data, we correct and re-send it or issue a free report credit. A cash refund applies only if we can't fix it.
  3. Automatic full refund for: an address outside the City of Los Angeles or City of San Diego that slipped through, a duplicate charge, or a report that was never delivered.
  4. Unused pack credits are refundable within 30 days of purchase, prorated at the pack's per-report price ($69.80 for the 5-pack, $59.90 for the 10-pack). Credits never expire.

Questions about a refund go to hello@aduclear.com.